It’s crucial to maintain the efficiency and functionality of your Cheetah system to ensure effective operation. In this blog post, we will delve into the costs per service visit, the frequency of service visits, and the services provided during these visits. Additionally, we will explore the cost implications of equipment failure and the benefits of the Cheetah system’s modular design.

Service Visits

Under our PPM contract, several services are included. These include remote telephone support throughout the year, quarterly energy-saving reports, and one annual service visit.

To keep your equipment in top condition, service visits are scheduled once every year. This regular maintenance allows for preventive measures to be taken, reducing the likelihood of unexpected breakdowns or malfunctions that could disrupt kitchen operations and guest experiences.

During each service visit, a range of tasks is performed to ensure the optimal functioning of your equipment. The list includes, but is not restricted to;

  • Cleaning of temperature sensors, checking for security and condition
  • Cleaning of optical sensor lenses, checking the condition of sensors, and associated cable entry for moisture ingress.
  • Re-calibration of optical sensor alignment, and test signal strength.Download system settings against original installation values
  • Check all units for correct operation
  • Check and adjust temperature spans
  • Check and adjust all ramp and dwell times
  • Network – Check the presence of all components as per the original specification, and re-bind the network.
  • Check the correct operation of the data logger/ GPRS remote access system
  • Verification of all hood settings
  • Check the condition of cables and connectors (where accessible) and resistance check as required.
  • VFD – check for any recorded faults. Check settings against the original installation. Service VFD including cleaning and checking cooling fans.
  • Completion of Post PPM report


By adhering to these service protocols, you can maximize the lifespan and efficiency of your equipment. We are also able to constantly monitor your system, if you feel you are having any issues with your kitchen extract you can contact our helpdesk for their support.  We can adjust fan speeds, check on faults and advise you how to resolve them.

Life Cycle Costs and Savings

Understanding the life cycle costs of equipment is vital for effective financial planning. Over a typical life expectancy of 10 years, it’s essential to consider expenses such as initial supply and installation, servicing, and the replacement of faulty parts. By factoring in these costs, you can accurately assess the overall financial implications and potential savings associated with equipment maintenance.

Cheetah has gained a reputation for being a robust system with minimal moving parts. Kitchens using well-maintained Cheetah systems have reported their longevity, with some units remaining in operation for up to 10 years. This impressive lifespan is a testament to the system’s reliability and durability, offering kitchen owners peace of mind and reducing the need for frequent equipment replacements.

One notable advantage of the Cheetah system is its modular design. Should a part malfunction or require replacement, it is possible to replace only that specific part rather than the entire system. This modular approach can result in substantial cost savings, as you won’t need to invest in a complete system replacement when only a component needs attention.


Investing in our annual Cheetah PPM contract is a prudent choice for kitchen owners who aim to maintain the efficiency and longevity of their equipment. By understanding the costs per service visit, frequency of visits, and services provided, you can ensure your kitchen operates smoothly while minimizing the risk of costly breakdowns. With the Cheetah system’s modular design, reliability, and affordable call-out and replacement options, kitchen owners can maximize their return on investment and provide exceptional guest experiences.